Your Privacy Matters to SEO Master Agency.

1. Who We Are

SEO Master Agency is a digital marketing and SEO agency based in India. We use information received through our website and business communications to respond to enquiries, discuss services, understand requirements, provide requested information and operate our website.

2. Information We Collect

The information we collect depends on how you interact with the website. We do not need every type of information described below from every visitor. The relevant information is determined by the purpose of the interaction.

Information you choose to provide

• Name and contact details when you submit an enquiry or consultation request.
• Phone number and email address used to respond to your request.
• Business, website, project, service or marketing information that you include in a message.
• Other information you voluntarily provide in email, forms or direct communication.

Information collected automatically

Like many websites, our hosting and technical systems may record information associated with a web request, such as IP address, browser or device information, referring page, requested URL, date and time, and basic technical information. This information may be used for security, troubleshooting, performance and website administration.

Information from third-party services

Some website functions may rely on third-party providers. For example, our enquiry form may send submitted information to a Google Apps Script endpoint so the enquiry can be received and processed. Third-party services may also process technical information according to their own policies.

3. How We Use Information

We may use information for purposes such as:

• Responding to contact forms, consultation requests and service enquiries.
• Understanding the requirements described in an enquiry so we can discuss relevant services.
• Communicating about requested services, proposals, meetings or follow-up questions.
• Operating, maintain­ing, securing and improving the website.
• Understanding website performance and visitor interactions where analytics tools are enabled.
• Preventing spam, abuse, unauthorised access and other security problems.
• Meeting legal, regulatory or contractual obligations where applicable.

4. Lawful Use & Consent

Depending on the situation and applicable law, processing may be based on your consent, a request you make to us, steps taken at your request before entering into an arrangement, compliance with a legal obligation, or another lawful basis available to us.

Where consent is required, we intend to seek it through a clear affirmative action and to use the information for the stated purpose. Where applicable, you may withdraw consent by contacting us using the details in this policy.

India’s Digital Personal Data Protection Act, 2023 provides a framework for processing digital personal data and includes requirements concerning notice, consent, security safeguards, erasure in relevant circumstances and grievance redressal. The notified Digital Personal Data Protection Rules, 2025 use a phased commencement timeline, so the provisions applicable to a particular processing activity may depend on the commencement status and other applicable law.

5. Cookies & Analytics

Cookies and similar technologies are small pieces of information stored or accessed through your browser or device. Depending on the website features and services enabled at a particular time, they may be used for essential functionality, preferences, security, measurement or other site operations.

How we approach cookies

• Essential technologies may be used where necessary for website operation or security.
• Analytics technologies, if enabled, may help us understand visits, engagement and site performance.
• Third-party services may place or access their own cookies or similar technologies.

Your browser generally provides controls for deleting or blocking cookies. Blocking some technologies can affect the operation of certain website features.

6. Sharing Information

We do not sell your personal information as a standalone data product. We may share information with service providers or other parties when reasonably necessary for operating the website, responding to an enquiry, providing a requested service, maintaining security, meeting legal obligations or carrying out a business purpose you have asked us to support.

Service providers

Depending on the tools used on the website, service providers may support hosting, website infrastructure, email, form processing, analytics, security, communications or other operational functions. Their processing may be governed by their own privacy terms and applicable contractual arrangements.

Legal and safety disclosures

We may disclose information when we reasonably believe disclosure is required or permitted by applicable law, regulation, legal process, court order, government request, security requirement, fraud investigation or protection of rights and safety.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, to maintain business and communication records, to resolve disputes, enforce agreements, protect security, or comply with applicable legal or regulatory obligations.

Retention periods can vary depending on the type of information and the reason it was collected. When information is no longer required and there is no continuing lawful reason to retain it, we may delete, anonymise or securely dispose of it.

8. Security

We use reasonable technical and organisational measures appropriate to the nature of the information and the risks involved. These measures may include access controls, secure administrative practices, provider-level safeguards, monitoring and other controls designed to reduce the risk of unauthorised access, alteration, disclosure or loss.

No website, transmission method or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we work to reduce avoidable risks and to respond appropriately to suspected security incidents.

9. Your Choices & Rights

Depending on the applicable law, your relationship with us and the stage at which the relevant legal provisions apply, you may have rights or choices concerning your personal data.

To make a privacy request, email info@seomasteragency.com. We may need reasonable information to verify the identity of the requester before disclosing, correcting or deleting information.

10. Children’s Privacy

Our website is intended for businesses, professionals and general visitors. We do not knowingly design our lead-generation services to collect personal information from children. If you believe a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the situation and take appropriate action.

11. International Processing

SEO Master Agency serves businesses in India and may work with clients in other countries. Depending on the website infrastructure and third-party service providers used at a given time, personal information may be processed in jurisdictions outside India.

Where cross-border processing occurs, we aim to use appropriate contractual, technical and organisational safeguards and to follow applicable requirements governing such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technologies, business practices or legal requirements change. When we make changes, we will update the “Last updated” date at the top of this page. Material changes may also be communicated through the website or another reasonable channel where appropriate.

13. Contact Us About Privacy

If you have a question about this policy, want to make a privacy request, or believe we have not handled your information appropriately, please contact us. We will review the request and respond through the contact channel provided.